Draft Fee Response
Forward client's dispute email with your original invoice. Agent drafts professional response addressing concerns while preserving relationship.
From: Sarah Martinez <smartinez@crescenttech.com>
To: David Chen <dchen@chenlegal.com>
Subject: Concerns about recent invoice #2024-0147
Date: March 15, 2024
David,
I received your invoice for $4,200 regarding the supplier agreement review, and I need to discuss some concerns. When we spoke initially, you estimated 3-4 hours for this work, but the invoice shows 8.4 hours at $500/hour.
Frankly, this was a standard supplier agreement - nothing complex or unusual. I've had similar contracts reviewed by other firms in 2-3 hours maximum. The invoice shows time for "research" and "precedent review" that seems excessive for what should have been straightforward document review.
Our budget for this project was $2,000 maximum based on your initial estimate. I need an explanation for the additional time before we can process payment. If we can't resolve this, I'll need to explore other options including filing a complaint with the state bar about billing practices.
Please call me this week to discuss.
Sarah Martinez
CFO, Crescent Technologies
---
Original invoice attached showing 8.4 hours of work itemized as: Document review (3.2h), Legal research (2.1h), Precedent analysis (1.8h), Draft revisions (1.3h) = $4,200 total
To: David Chen <dchen@chenlegal.com>
Subject: Concerns about recent invoice #2024-0147
Date: March 15, 2024
David,
I received your invoice for $4,200 regarding the supplier agreement review, and I need to discuss some concerns. When we spoke initially, you estimated 3-4 hours for this work, but the invoice shows 8.4 hours at $500/hour.
Frankly, this was a standard supplier agreement - nothing complex or unusual. I've had similar contracts reviewed by other firms in 2-3 hours maximum. The invoice shows time for "research" and "precedent review" that seems excessive for what should have been straightforward document review.
Our budget for this project was $2,000 maximum based on your initial estimate. I need an explanation for the additional time before we can process payment. If we can't resolve this, I'll need to explore other options including filing a complaint with the state bar about billing practices.
Please call me this week to discuss.
Sarah Martinez
CFO, Crescent Technologies
---
Original invoice attached showing 8.4 hours of work itemized as: Document review (3.2h), Legal research (2.1h), Precedent analysis (1.8h), Draft revisions (1.3h) = $4,200 total
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